Having used MS Outlook for a while with my IMAP account, I thought I would try out the new and improved Mail in OS X Lion. The structure of my mailbox on the left hand panel is as follows:
1) In Mail, in the Navigation Pane, right-click the top folder for your IMAP account. 2) Click 'IMAP Folders'. 3) Click 'Query'. 4) Click a folder, and then click 'Subscribe'. To select multiple folders, press and hold CTRL as you click folder names (or click the first one, hold shift, and click the last one). It looks like that the 'Sent items' folder does not exist. Can you please check this and ensure that one is repsent within the mailbox folder location. Also ensure that correct permissions are set on the folder. EG: IMEADMIN and IMESTOREGROUP have full permission to access the folder.
This has worked fine with Outlook, and with Outlook I am able to add extra IMAP folders (or mailboxes as Mail calls them). In Outlook I can add to the client folders, and the subfolders inside a client folder.
However, with Mail, when I add a new mailbox, it will only let me add a new folder inside one of my client folders. It will not let me add a folder to the 'Client' level.
If I add a new mailbox, and try and place it at the top 'Client' level, the new folder ends up going here:
It doesn't go in my inbox.
Can anyone help? This is the reason I have to use Outlook, as Mail won't let me create new IMAP folders at my 'Client' this level.
Any help would be appreciated. Maybe I am looking at it from the wrong side, as I am used to Outlook.
You need to add these folders in your IMAP mail account.
If for example you are using Gmail login, and create the folders you want using the webmail settings panel.
When you next launch mail the folders will be there and you can then drag and drop emails into folders, etc.
Outlook doesnt create the folders in IMAP it creates them on the machine, so they are not true IMAP folders they are just folders in Outlook.
I found the answer here: http://www.ehow.com/how_8342925_create-imap-folders-apple-mail.html
Click on the inbox associated with the IMAP account, in the upper left of the Mail window.
Choose 'New Mailbox ... ' from the 'Mailbox' menu. 'Mailbox' is the Mail application's term for a folder on the IMAP server.
What about setting your IMAP Path Prefix preferences to 'INBOX'?
Preferences -> Accounts -> select your account -> Advanced -> IMAP Path Prefix.
Set it to 'INBOX' and you will get all your subfolders in a list headed with the account name and can work the way you're used. That's how our IMAP accounts are configured. Never had any problems with this.
I have a Gmail account (gmail 1), and if I'm moving email from Inbox to an IMAP folder, the email disappears from Inbox and after changing the folder and going back to Inbox the moved mail is back in my Inbox.
I just created a new Gmail account (gmail 2) and tried it with this account. The behaviour is like expected: moved emails don't re-appear in their old folder.
Now, I don't know how to fix this. I've checked the account settings from both accounts, the new one and the old one and I can't find a settings difference to fix this problem.
I made a short 30sec movie about the problem.
The following solved the issue for me:
Gmail Settings:
Got the same problem and getting insane. The only thing that helped so far was to log in to Gmail and there either click on 'Archive' or simply remove the label 'Inbox' from an email. Both actions remove the mail from the Inbox and thus also from the Inbox in Mail.app. The mail is then only kept in other folders (or better: labels as Gmail uses it) or 'Archive' if no additional folder / label was added. However, there seems to be no way to remove the 'Inbox' label from mails through Mail.app.
FYI, if anyone is still experiencing this issue it is due to Smart Folders.
If you drag an email from a Smart folder into another folder, the Gmail 'Inbox' label is not removed and the new label for that folder is assigned. Oddly however, if you drag the same email from a normal folder into a folder it works. I suspect this is down to a bug in the Mac Mail logic where it assumes that because the mail is in a folder, the removal of the Inbox label is not required, but a smart folder is not a folder, it's only a view of a folder. Massive fail, and this issue has been like this for 1+ years.
It may help to attempt to rebuild the mailbox that you're having problems with. You can rebuild a mailbox by selecting that mailbox from the list on the left-hand side. Then, go up to the 'Mailboxes' menu -> Rebuild. You can observe the status of the rebuild by going underneath the 'Window' menu -> 'Activity'. Here is some additional information on rebuilding mailboxes
it's not really a problem what you describe its a design decision Apple made.
they made the Inbox (inc. Subfoldes) acting like smartfolders so they always shows all unread messages rhat are in all your imap (gmail) folders.
as you mark them as read they wont be shown anymore.
also take note of the fact, that in the buttom right corner of the mail there are little gray boxes which indicate you where (in which folders) the mail acctually is.